Frequently Asked Questions

Frequently Asked Questions

What services are offered by The Village?
  • Day Program
  • Assisted Living Residential Services
  • Independent Living- Section 811
  • Respite Services
  • Afterschool Summer Programing
  • Transportation
  • Vocational Programing
  • HCS Provider
What types of disabilities are included?
  • Cognitive disabilities
  • Autism
  • Cerebral Palsy
  • Epilepsy
  • Seizures
  • Down Syndrome
  • Hearing impairment
  • Visual impairment
  • Communication disorders
What are the goals of the day-program opportunities?

The Program Goals for our Adult Day Program are to offer clients the ability to socialize and develop relationships with their peers, teach life and social skills, provide vocational training and education, offer physical activities to improve health and well-being and to develop opportunities for inclusion in the community, through participation in a variety of activities and volunteering opportunities. For families, we provide respite to primary caregivers so that they are better able to cope with the extraordinary pressure of care giving, while also giving them the ability to work outside of the home. By offering adult day program services we are enhancing the quality of life for the entire family unit.

What are your hours of operation?

Center Open Hours: 7:30 am to 5:30 pm

Day Program Hours: 9:00 am to 3:00 pm

Before Care: 7:30 am to 8:55 am

After Care: 3:05 pm to 5:30 pm

Late Fee Commences: 5:35pm $1.00/minute

The Center is open from 7:30 am in the morning until 5:30pm in the evening. The doors to our facilities will be locked and no staff present to accept clients prior to 7:30 am.

If you pick up your child later than 5:35pm late charges of $1 per minute will be assessed according to our new policy.

Day Program hours are 9 am to 3 pm. All clients funded through a Medicaid waiver Program are expected to attend the full 6 hours so that we can charge the full reimbursable rate. We would greatly appreciate your making doctor and other appointments outside of these hours as much as possible during the year.

All Villagers will need to check in and check out at the front reception areas of both 3819 Plum Valley Drive and 3838 Plum Valley Drive. There will be a receptionist located at the entrance to both buildings.

If we care for your Villager prior to 8:55 am in the morning or after 3:05 pm in the afternoon Before and After Care Rates will apply.

Are you closed for holidays?

The Village Learning Center does close for select major holidays.

Holiday Closures for 2022:

Thanksgiving Holidays – November 23-25
Christmas Holidays – December 26
New Years Eve 

What forms of payment does The Village accept?
  • Private Pay
  • Home and Community Services Medicaid Waiver
  • Texas Home Living Medicaid Waiver
  • CLASS Waiver
  • DBMD Waiver
  • StarPlus Medicaid Waiver through Amerigroup (Stoney Glen Assisted Living only)
Do you provide transportation?

Transportation is one of the greatest obstacles people with disabilities face on a daily basis. The Kingwood/Humble/Atascocita area is a wonderful place to live; however, there are limited public transportation options for individuals who are unable to provide transportation for themselves. The Village is an affordable service available in the area, providing services to our clients at an affordable rate. We provide transportation to and from jobs, day habilitation, doctor appointments, therapeutic appointments, and recreational and social events.

Click here to learn more about our transportation services.

Do you need volunteers?

Absolutely! The Village has many opportunities for volunteers. Before volunteering at the Village, each volunteer must complete a Online Volunteer Training.

*Due to COVID-19 protocol, we cannot allow volunteers to interact directly with clients. Visit the Volunteer page to learn where you can help.*

Click here for more information.